Information We CollectTo fulfil your order, you must provide us with certain information , such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom text inscription, for example), if you contact us directly.
Why We Need Your Information and How We Use ItWe rely on a number of legal bases to collect, use, and share your information, including: name, address, phone number needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
Information Sharing and DisclosureInformation about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Delivery Companies: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Accounting: We use third party accounting services to handle our financial and tax reports. In order to fulfill these tasks we need to share your order informations with the accounting company.
Compliance with laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
Your RightsIf you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete: You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object: You can object to (i) our processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, We will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact UsIf you have any questions or concerns, you may contact us at
Alternately, you may mail us at:
Str. Nicolae Balcescu Nr.10